MARGAR STONE PRIVACY POLICY

In compliance with the provisions of the General Data Protection Regulation (EU) 2016/679, Organic Law 3/2018, on Personal Data Protection and Guarantee of Digital Rights, and applicable data protection regulations, we inform the users of this website about the processing of their personal data.

1. Data Controller

The data controller for personal data collected through this website is:

Margar Stone Project, S.L.
Tax ID: B04861035
Address: Ctra. Albox – Taberno, km. 5, 04800 Albox, Almería
Email: info@margarstone.com
Website: www.margarstone.com

Hereinafter, “Margar Stone”.

2. Personal Data We May Process

Through this website, Margar Stone may process personal data that the user voluntarily provides via forms, email, phone, WhatsApp, or other contact methods available on the website.

The data that may be processed include, among others:

  • First and last name.
  • Company, studio, or entity to which you belong, if provided.
  • Email address.
  • Phone or WhatsApp.
  • Client type or professional profile.
  • Type of inquiry made.
  • Material or product of interest.
  • Project location.
  • Information included in the message sent.
  • Documentation, images, plans, or attached files, if the form allows attachments.
  • Technical data derived from browsing, such as IP address, cookie identifiers, device type, browser, or pages visited, where applicable.

The user guarantees that the data provided is truthful, accurate, complete, and up-to-date.

3. Purposes of Processing

Margar Stone may process users’ personal data for the following purposes:

3.1. To address inquiries and requests for information

We process data provided through forms, email, phone, or WhatsApp to respond to inquiries, requests for information, questions about products, finishes, availability, projects, or any other communication made by the user.

3.2. To manage requests for quotes or advice

When the user requests information about materials, products, finishes, applications, or projects, the data may be used to analyze the request, prepare a personalized response, and, if applicable, develop a proposal or quote.

3.3. To manage the commercial or professional relationship

Should an inquiry lead to a commercial, contractual, or professional relationship, Margar Stone may process the necessary data for the corresponding administrative, commercial, accounting, and tax management.

3.4. To improve the browsing experience

Technical browsing data may be processed to improve website functionality, analyze its use, detect errors, enhance user experience, and optimize the content offered.

3.5. Sending commercial communications

Only if the user has expressly authorized it, Margar Stone may send commercial communications related to its products, services, news, projects, or content of interest.

The user may withdraw their consent at any time.

4. Legal Basis for Processing

The legal basis for data processing will depend on each purpose:

  • Consent of the data subject: when the user voluntarily submits a form, accepts the privacy policy, or requests to receive communications.
  • Performance of pre-contractual or contractual measures: when the user requests a quote, commercial information, or advice related to a potential project.
  • Legitimate interest: to respond to communications already initiated by the user, maintain website security, and improve the services offered.
  • Compliance with legal obligations: when it is necessary to retain certain information for tax, accounting, administrative, or legal reasons.

5. Data Retention

Personal data will be retained for the time necessary to fulfill the purpose for which it was collected.

Specifically:

  • Inquiries received through the form, email, phone, or WhatsApp will be retained for the time necessary to respond to and manage the request.
  • Data related to quotes or commercial relationships may be retained as long as a professional or commercial relationship exists and for the legally required periods.
  • Data processed for sending commercial communications will be retained until the user withdraws their consent or requests to unsubscribe.
  • Technical data associated with cookies or analytics tools will be retained as indicated in the corresponding Cookie Policy.

When data is no longer necessary, it will be securely deleted or blocked, unless there is a legal obligation to retain it.

6. Data Recipients

In general, Margar Stone will not transfer users’ personal data to third parties, except when legally obligated or when necessary for the provision of a requested service.

However, certain providers may have access to personal data as data processors, for example:

  • Web hosting provider.
  • Website maintenance service.
  • Email service.
  • Form tools.
  • Web analytics tools.
  • Administrative, accounting, or tax management services, where applicable.

These providers will process data only following Margar Stone’s instructions and in accordance with applicable data protection regulations.

7. International Data Transfers

In the event of using technological services located outside the European Economic Area, Margar Stone will ensure that such providers offer adequate guarantees in accordance with current data protection regulations.

This may occur, for example, if analytics tools, email services, forms, hosting, plugins, or technological platforms that process data on servers located outside the European Union are used.

8. Contact Forms

The website forms are intended to facilitate communication between the user and Margar Stone.

By submitting a form, the user agrees that their data will be processed to manage and respond to their request.

If the form allows attaching files, the user should avoid sending documentation that includes personal data of third parties, especially protected data, or information that is not necessary to address the inquiry.

9. Communications via WhatsApp, Phone, or Email

If the user contacts Margar Stone via WhatsApp, phone, or email, the data provided will be processed for the purpose of addressing the inquiry, managing the communication, and, if applicable, following up on the request made.

The use of external platforms such as WhatsApp may involve data processing according to the specific terms and policies of those platforms.

10. Commercial Communications

Margar Stone will only send commercial communications by electronic means when there is express consent from the user or when regulations permit it.

The user may object to receiving commercial communications or withdraw their consent at any time by writing to:

info@margarstone.com

11. User Rights

The user can exercise the following rights regarding their personal data:

  • Right of access: to know what personal data Margar Stone processes.
  • Right to rectification: to request the correction of inaccurate or incomplete data.
  • Right to erasure: to request the deletion of your data when it is no longer necessary.
  • Right to object: to object to the processing of your data in certain circumstances.
  • Right to restriction of processing: to request that the use of your data be limited.
  • Right to data portability: to receive your data in a structured format, where applicable.
  • Right to withdraw consent given at any time.

To exercise these rights, the user can send a request to:

info@margarstone.com

The request must clearly indicate the right you wish to exercise and provide the necessary information to identify the applicant.

Likewise, if you believe that the processing of your personal data does not comply with current regulations, the user may file a complaint with the Spanish Data Protection Agency.

12. Data Security

Margar Stone will adopt the necessary technical and organizational measures to protect personal data against loss, misuse, unauthorized access, alteration, or disclosure.

However, the user should be aware that no computer system or data transmission over the internet can guarantee absolute security.

13. Data of Minors

This website is not intended for minors.

Margar Stone does not knowingly collect personal data from minors. If it is detected that a minor has provided personal data through this website, it will be deleted when appropriate.

14. Social Media

Margar Stone may have profiles on social media. The processing of data of individuals who interact with these profiles will be governed by this Privacy Policy and the privacy policies of each social network.

Margar Stone may process the data of users who follow, comment, contact, or interact with its social profiles for the purpose of managing the relationship, responding to messages, and maintaining communication through these channels.

15. Cookies and Similar Technologies

This website may use its own and third-party cookies to enable its operation, improve the browsing experience, analyze website usage, or, where applicable, display personalized content.

Detailed information on the use of cookies is provided in the corresponding Cookie Policy.

16. Links to Third Parties

The website may contain links to external pages, social networks, maps, video platforms, or other third-party websites.

Margar Stone is not responsible for the privacy policies, content, or practices of these external sites. It is recommended to review their respective policies before providing personal data.

17. Modifications to the Privacy Policy

Margar Stone may modify this Privacy Policy when necessary to adapt it to legal, technical, commercial, or operational changes of the website.

The current version will be the one published on this page at all times.